NEW DELHI: A number of customers of on-line monetary providers platform Groww on Tuesday skilled an hour-long outage, leaving them unable to login and a few even requested for compensation.

Whereas a few of them demanded compensation, Groww posted on X that it was resolving a technical difficulty.

“We apologise for the inconvenience. Our crew is addressing a technical difficulty and dealing to resolve it promptly, ” the Bengaluru-based fintech startup mentioned.

“Your endurance is very appreciated, and we’ll be again to regular operations shortly. Thanks on your understanding, ” it posted.

An affected consumer posted on X that he was attempting to login into his account for the final half-hour, “but it surely’s displaying error”.

“I attempted uninstalling and putting in the app, clearly cache. I additionally tried to login in from chrome however nonetheless I am unable to login, ” the consumer commented. One other consumer mentioned: “Unable to login within the Groww app! By no means hold in a single day positions, not coz Ur (your) commerce can go fallacious, however Ur (your) brokerage app can go down.”

Some customers even requested to pay for the losses they suffered.

“Expensive @groww, it is unlucky that the app crashed…suffered loss…Kindly pay me the compensation, ” posted an affected consumer.

In October final 12 months, Groww turned worthwhile because it registered Rs 1, 277 crore in income in FY23, an enormous 266 per cent surge.

The Zerodha rival reported a internet revenue of Rs 448.7 crore in FY23 towards Rs 239 crore in internet loss within the earlier fiscal 12 months.

The inventory broking platform’s working income greater than tripled to succeed in Rs 1, 277.8 crore compared to Rs 351 crore in FY22.

Earlier in October, Groww shot previous the nation’s main low cost brokerage firm Zerodha by way of the very best variety of energetic buyers.